Announcement: SOA congratulates the new ASAs and CERAs for November 2025.

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  • Catch Yourself Doing a Good Job

    Catch Yourself Doing a Good Job The best managers make a point of catching employees doing a good job, and being sure to praise them on the spot. Management training classes teach us to document ...

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    • Authors: John West Hadley
    • Date: Apr 2005
    • Competency: Relationship Management>Staff management and motivation
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills
  • The Case for Organizational Health

    The Case for Organizational Health This article discusses the lessons the author learned from the book The Advantage by Patrick Lencioni on the value of organizational health. 4294997218 5/1/2013 ...

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    • Authors: Brian Pauley
    • Date: May 2013
    • Competency: Leadership>Change management; Leadership>Influence; Relationship Management>Relationships and trust; Relationship Management>Staff management and motivation; Relationship Management>Team leadership
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills
  • Building, Retaining and Growing Diverse Teams

    Building, Retaining and Growing Diverse Teams The authors discuss best practices in building, retaining, and growing diverse actuarial teams and evidence that points to the benefits to companies ...

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    • Authors: Mitchell Stephenson, Linda Lankowski
    • Date: Nov 2016
    • Competency: Leadership>Thought leadership; Relationship Management>Staff management and motivation; Relationship Management>Team leadership; Strategic Insight and Integration>Big picture view
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Best practices; Actuarial Profession>Management skills
  • It's a Matter of Trust

    It's a Matter of Trust Based on a decades-long study, honesty is the most important quality in a leader. This article addresses ways to establish trust with their co-workers. Ethics; ...

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    • Authors: Mitchell Stephenson
    • Date: Mar 2018
    • Competency: Communication>Active listening; Communication>Oral communication; Communication>Persuasive communication; Communication>Written communication; External Forces & Industry Knowledge>General business skills; Leadership>Influence; Relationship Management>Staff management and motivation; Relationship Management>Team leadership
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Competencies; Actuarial Profession>Management skills; Actuarial Profession>Professional development
  • Why are the Fish Dying?

    Why are the Fish Dying? This article explains why leaders should care about the culture at their organization. 4294990429 5/1/2012 12:00:00 AM ...

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    • Authors: Jackie Freedman
    • Date: May 2012
    • Competency: Leadership>Influence; Relationship Management>Staff management and motivation; Relationship Management>Team leadership
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills
  • Leadership Inspiration: Always Have That Minute

    Leadership Inspiration: Always Have That Minute In the Leadership & Development Section’s Leadership Inspiration Contest, entrants were asked to tell us what inspired them to be a better ...

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    • Authors: Joanne Ryan
    • Date: May 2016
    • Competency: Leadership; Relationship Management>Relationships and trust; Relationship Management>Staff management and motivation
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills
  • How to Ask For More Support at Work

    How to Ask For More Support at Work Three ways to ask for more support at work if you have ever found yourself overwhelmed by your to-do list at work and know you’re capable of doing the things ...

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    • Authors: Darcy Eikenberg
    • Date: Nov 2015
    • Competency: Leadership>Change management; Relationship Management>Staff management and motivation
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
  • From The Chair

    From The Chair On Friday, July 24, I had the pleasure of having my Board of Directors approve its first startup under the corporate umbrella, an achievement of intrapreneurship. By Thomas L.
    • Authors: Thomas Totten
    • Date: Aug 2015
    • Competency: Relationship Management>Staff management and motivation
    • Publication Name: The Independent Consultant
    • Topics: Actuarial Profession>Entrepreneurism
  • Passing the Torch Series: An Interview with Mark Freedman

    Passing the Torch Series: An Interview with Mark Freedman Cassie He and Linda Liu, two actuarial students, invite Mark Freedman, the President-Elect of SOA to share with us his experience as an ...

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    • Authors: Mark Freedman
    • Date: Apr 2013
    • Competency: Communication>Active listening; Communication>Difficult message delivery; External Forces & Industry Knowledge>General business skills; Leadership>Influence; Leadership>Mentoring; Leadership>Professional network leverage; Professional Values>Ethical standards; Relationship Management>Relationships and trust; Relationship Management>Staff management and motivation; Relationship Management>Team leadership
    • Publication Name: Actuary of the Future
    • Topics: Actuarial Profession>Competencies; Actuarial Profession>Management skills; Actuarial Profession>Qualifications; Actuarial Profession>Professional development
  • Chairperson's Corner: SMALLCO ROCKS

    Chairperson's Corner: SMALLCO ROCKS This article discusses the key leaders in the Smaller Insurance Company Section, the key initiatives for 2014, the fun that one can have as a participant, ...

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    • Authors: Donald Walker
    • Date: Mar 2014
    • Competency: Relationship Management>Staff management and motivation
    • Publication Name: Small Talk
    • Topics: Actuarial Profession>Professional associations