Description: The author notes its all a job interview. Everything we do is observed by others, and this continuous demonstration- observation loop is very much like an ongoing interview.

Description: Full version of The Stepping Stone Newsletter, July 2005, Issue No. 19.

Description: Full version of The Stepping Stone Newsletter, October 2007, Issue No. 28.

Description: This session discusses various techniques for evaluating the success of an existing network as defined by profitability, risk exposure and long-term viability. Topics include network design, provider changes and quality measurement. From the Record of the Society of Actuaries, Volume 28, No. 2, Session 92

Description: Full version of The Stepping Stone Newsletter, July 2007, Issue 27.

Description: The transition from personal producer to manager/leader is a shift that can be difficult for many professionals, including actuaries. Appreciating and understanding the fundamental differences between the two roles is critical to success.

Description: This is a review of of two of Patrick Lencioni's books on management and leadership. One addresses how to deal with team disfunctionality and the other is about improving meetings.

Description: The author offers advice on maintaining your value and effectiveness which could be negatively impacted by an environmental change and presents a change management model that can be used for self evaluation in handling change and for development of the skill in helping others deal with change.

Description: This article discusses that first impressions are good indicators, but biases based on dated prior observations can be seriously inaccurate. For leaders, it is important to update your information to accurately reflect your current impression.

Description: Gathering information and assess risks of Managed Care Networks. Looking at cost and service areas. Issue No. 44.