Description: Dive into the basics of Generative AI (including Large Language Models and ChatGPT), why it is important, and how might it potentially affect how people and actuaries perform their work. After a brief introduction, you'll walk through some live demonstrations of the technology followed by interactive breakout discussions on how the technology might impact each attendee's work. You will also culminate in a summarization of the breakouts, discussion of implications for the profession, as well as precautions to take when using the technology. Come discover the basics of the technology and its implications for the work performed by actuaries. They will also learn, via the live demonstration, how to access ChatGPT (or similar platform) and will follow along how to generate outputs from the application based on some example inputs provided. Take away some resources from which you can learn more about Generative AI, Large Language Models, ChatGPT, etc.

Description: Over the past three years, we have seen technology take hold of consumerism, becoming the key operational component to remaining competitive in an increasingly digital marketplace. In the insurance sector, today's consumers want digital, personalized solutions for all of their needs, and they are willing to offer up personal information in exchange for more personalized coverage that is based on their behaviors and lifestyle choices. If insurers want their products to be recognized as an essential in the virtual 'wallet' of Millennial consumers, they must re-assess their digital service strategy with an emphasis on customer service and rewarding the consumer. Participate in this session to explore consumer trends in the life insurance industry. You can also join the discussion about the key facets of a successful digital solution, based on the digital service strategies of current market makers who have capitalized on the boom of custom apps, social media sites and other digital distribution channels to market their products to Millennials.

Description: Walk through real-life examples of how artificial intelligence can be used to drive insights and aide actuaries in improving the management of their company’s inforce book of business. A panel of experts will walk through case studies of how, as practitioners, predictive analytics provided solutions to tap further into their data and draw improved insights.

Description: Continuing our series related to the exposition of distribution terms that may be unclear or misunderstood, our focus in this article is on critical service and support components for sales and distribution, accompanied by a summary of the regulatory oversight of insurance sellers and distributors and a few common terms related to that oversight

Description: This session is an in-depth interview of two actuaries turned Artificial Intelligence (AI) experts. We aim to have a conversation that gleans into each of their journeys and what led them to the path they are now on. We will open up the last ten minutes for audience questions. At the conclusion of this session, attendees will know Eric and Joe much better, have an understanding of what AI/machine learning/data scientist work is like for actuaries, and, for those who are curious to get more involved with AI, some encouragement to pursue their interests.

Description: Artificial intelligence (AI) at the heart of new digital tools allows actuaries to extract structured data useful for creating more precise risk assessment models. This technology sits best alongside the expertise of insurance professionals who have years of experience in the industry. RGA’s partnership with DigitalOwl is an example of how AI combines with human knowledge for the best outcomes.

Description: This article identifies why insurance innovations take so much effort and digs deeper into the underlying causes. It shows and explains the importance of taking an efficient, tactical, and intentional approach when innovating to avoid over-building and over-investing.

Description: As the speed of technological innovation increases, actuarial leaders are trying to determine how to use emerging technologies to unlock more business value and improve competitive positioning. This includes enabling new capabilities, improving process efficiency, and increasing the effectiveness of human capital. The session will discuss what we are hearing from clients who are in the process of transforming their business, how they are approaching these transformations, and what they are focusing on. This will include different aspects of transformation, including visualization dashboards, data science applications, no-code platforms, automation, data, and the cloud. Find out how organizations are thinking of human capital and collaboration between actuaries, IT, and other professionals.

Description: Telehealth came to the forefront in a significant way during – 2020–2021, partially due to the pandemic. What is the reasonable expectation of future consumer use of telehealth? This virtual option has the ongoing potential to increase access to health care services to plausibly lower the cost of care. Furthermore, telehealth continues to evolve as a technology. Keeping current with advancements as well as consumer willingness to use this medium are important to the future of health insurance. By attending this session, you will learn about the latest advancements in telehealth as well as implications for cost of care due to consumer use.