Description: This article briefly describes my journey within the actuarial profession as a volunteer. IACA's initiatives in Africa are also discussed.

Description: This is an article about the sales process for long-term care insurance.

Description: Background on, and best practices guidelines for dealing with, bid reviews and audits for Medicare Advantage plans.

Description: This article describes the results of three years of work by Blue Shield of California to collaborate with hospitals and physician organizations to reduce cost and improve quality for commercial populations in targeted geographies.

Description: The author offers advice on maintaining your value and effectiveness which could be negatively impacted by an environmental change and presents a change management model that can be used for self evaluation in handling change and for development of the skill in helping others deal with change.

Description: This article features a test of your email etiquette that will help you polish your professional image.

Description: A real life situation is posed involving a management, leadership, or other business decision, and readers are invited to submit their responses to "What Would You Do?" This issues case study involved an interview dilemma.

Description: This article shares tips for those starting out in the actuarial profession. The source is my experience and that of Ian Duncan FSA FIA FCIA MAAA and other actuaries.

Description: The article discusses common themes with personal branding: be authentic, consistently manage your brand, manage your social media reputation.

Description: A compilation of reader responses is presented to a real life situation posed involving a management, leadership, or other business decision. This issue’s case study involved whether an actuary who accepted one job offer, but hadn't yet started at the new job, could ethically consider another offer.