Description: A typical course has some "hard" parts. These "hard" parts are the places where weaker students begin to fail, lose interest, and give up. The paper introduces a metric by which to evaluate each course topic. High metric values indicate "hard parts" of courses. The paper recommends spending more course time on hard parts and less course time on easy parts. The paper also recommends using disclosure: Tell students - this part of the course is "hard" and they may feel uncomfortable which is why more time is being spent on it." This approach to hard parts works! Failure rates are significantly reduced, while retention, satisfaction, and student scores improve.

Description: Request for letters to the editor of the Expanding Horizons section.

Description: Read the November 2020 issue of Expanding Horizons published by the Education & Research Section. Newsletters provide practical information for the working actuary, articles on trends that impact sections and news about section activities.