Description: This document is from the March 2025 edition of the SOA Research Institute AI Bulletin, focusing on artificial intelligence initiatives within the actuarial community. It includes articles on strategic principles, professional development products, NAIC updates, and tips for prompting the language model.

Description: This report explores the adoption and impact of artificial intelligence and large language models in the Greater China insurance industry, drawing from surveys and case studies.

Description: All you wanted to know about InsurTech but were too afraid to ask! This one-day event will feature four webcasts that will unlock and enhance the world of InsurTech. By attending this webs series, you will find answers on what InsurTech is about and what it’s trying to solve. Dive deeper into the successes of InsurTech and find out how to join this established organization. Session 1 – Introduction to InsurTech Set the stage for the day, defining the main types of InsurTech companies and where these companies fit in the insurance value chain. Come discover where actuaries could play a role and the importance of the profession within this space. Technology driven innovation is multifaceted and could take place within an established carrier or a start-up.

Description: All you wanted to know about InsurTech but were too afraid to ask! This one-day event will feature four webcasts that will unlock and enhance the world of InsurTech. By attending this webs series, you will find answers on what InsurTech is about and what it’s trying to solve. Dive deeper into the successes of InsurTech and find out how to join this established organization. Session 1 – Introduction to InsurTech Set the stage for the day, defining the main types of InsurTech companies and where these companies fit in the insurance value chain. Come discover where actuaries could play a role and the importance of the profession within this space. Technology driven innovation is multifaceted and could take place within an established carrier or a start-up.

Description: The way customers and advisors purchase insurance products and interact with carriers has evolved rapidly in the last decade, reflecting the changing preferences in our digital world. Join this webcast to learn from a panel of experts on how they have approached these innovations in their own actuarial work and leave with a framework to manage risk through future change.

Description: Artificial intelligence is no longer an emerging technology — it is rapidly becoming the core engine of risk selection, pricing, underwriting, and customer interaction across insurance and financial services. But as models evolve into autonomous agentic systems and decision pipelines become more complex, traditional guardrails are being stress-tested like never before.

Description: With the rapid development of the Insurance market, insurance technology—including online insurance--continues to mature. Zhongan Online invests heavily in fintechand Zhongan Answer, an insurance robo-advisor, launched in 2018, could improve transaction efficiency by using artificial intelligence to communicate in a timely manner and solve the pain point of the perplexed insurance clause. Under a different consumption scenario, Zhongan Answer could reply to users in a timely manner, while also implementing private customized products and services by providing users with personal risk management and insurance assessment solutions so that users could easily and conveniently select the most suitable insurance plan. The intelligent shopping guide system of Zhongan Answer could improve transaction efficiency by analyzing the personal insurance intention and providing the humanized interpretation of insurance clause. Zhongan Answer has served millions of users and supported more than 100,000 insurance-related knowledge points with an accuracy rate over 90%. Zhongan Answer has provided more than four million Q&A services, and its intelligent shopping guide system covers more than 90% of insurance products.

Description: Innovation has become a buzz word for insurers in recent years, with boards demanding more innovation and a trend to establish innovation teams and chief innovation officers.

Description: In this session, we will explore the opportunities and challenges of leveraging AI tools to support valuation actuaries in their work. We will begin by introducing the concept of large language models (LLMs), discussing their capabilities, limitations, and potential errors. We will then delve into case studies that demonstrate how LLMs can be effectively utilized to reference actuarial documents.

Description: 2022 Welcome and Strategic Themes for the Marketing and Distribution Section Council.