Description: ReMark's Global Consumer Study delivers 10 key insights to empower customers. Insurers can design products that meet customers' needs and enhance client experiences and add significant value to their business. At the same time with new products being launched seemingly continuously, it is important to take a step back and assess risk throughout the product management cycle.

Description: Understanding how to effectively adopt AI is critical to staying competitive. This session will guide you through the five stages of AI adoption, with a deep dive into two key stages: Operational Optimization and Collaborative AI Integration. You will learn how to harness AI to streamline operations and boost efficiency, while also exploring the nuances of integrating AI in decision-making to enhance outcomes through human-AI collaboration.If you are seeking practical insights on maximizing AI's benefits while maintaining human oversight, this session will provide the tools and strategies to help you do just that—ensuring that your AI adoption journey is both effective and aligned with your business goals.

Description: It was an honor, for Dr. Tianyang Wang, Co-Eeditor of Expanding Horizons, to have this Fireside Chat had a great conversation with Dr. Guillen Guillen Estany in January 2023, and invited her for this featured Fireside Chat interview which resulted in a great conversation.

Description: Small insurance companies sometimes feel constrained to use Excel instead of a commercial actuarial system due to cost and inertia. This article provides multiple reasons why that decision leads to unintended risks for the actuarial department and the company as a whole.

Description: This article looks at how the underwriting process has transformed from a paper process to become fully online. Not only has the process been digitized, there has been various innovations incorporating technology thus enabling large volume process automation, better customer experience as well as higher closing ratio. Other than improvement on speed and efficiency, various smart solutions are being explored to refine risk management through data mining and analysis of underwriting data.

Description: Article discusses managing IT systems properly to avoid infrastructure problems by looking at alignment, user experience and technology.

Description: Session 2– Going Deeper through examples InsurTech (1) identifies a pain point to the industry, (2) brings a technology solution to address the shortcoming with a (3) business model that makes sense for all. Expect an illustration of this three-point structure through a handful of start-ups from various backgrounds (health, life, general operation) dealing with various aspects of the insurance value chain (acquisition, risk management, back-office…).

Description: This session is an in-depth interview of Amanda Hug and Micheline Dionne, president of the SOA and past-president of the International Actuarial Association (IAA), respectively. SOA is the largest professional society for the actuarial profession, and the IAA represents actuaries from over 100 countries. We’ll touch on topics such as AI, the future of work for actuaries, DEI (Diversity, Equity and Inclusion), among others. At the conclusion of the session, the attendees would be able to get a better understanding of the strategic directions of both organizations and how each plans to navigate its perceived challenges and opportunities. Interviewees: Amanda Hug, FSA, MAAA, Director at WTW, incoming president of the SOA Micheline Dionne, FCIA, Past-President of International Actuarial Association (IAA) Interviewer: Jing Lang, FSA, FCIA, President of Deepwork Academy and host of the Be Brilliant with Jing Lang podcast.